The Impact of E-commerce On Freight Transportation and Logistics
E-commerce is responsible for driving significant changes in contemporary logistics and freight distribution . The introduction and rise of e-commerce freight transportation and the digital marketplace have also given rise to new consumer expectations. Customers now expect fast delivery, free shipping, and competitive pricing. In order to fulfill these demands, companies are forced to adjust their logistical and freight transportation operations. This can be done by: Managing Consumers Expectations A logistical process is not a simple task. It requires extensive planning that takes time and money. To stay competitive in their industry, retailers must constantly update their processes to adapt to customer needs. For instance, after e-commerce freight transportation, it has become crucial for businesses to adopt processes like ‘ last-mile delivery and ‘reverse logistics.’ To enable these processes, the companies can partner with established and experienced logistics companies...