TECHNOLOGICAL ADVANCES & ITS EFFECT ON TODAY’S COURIER SERVICES INDUSTRY

Courier Services are an integral part of today’s fast paced business landscape. Time is of the essence – especially in the courier industry, with many customers demanding same day pick up and delivery services. By utilizing the Global Positioning System, these courier companies can now dispatch & deliver products & packages almost instantly to satisfy these customers.

Courier companies invest in a number of items to guaranty the promptness of their deliveries. These include investing in personnel, a fleet of delivery vehicles, mobile gadgets such as smartphones & tablets with built in GPS enabled online courier software and even cameras.

All these things give these companies many advantages over regular postal / delivery services. GPS enabled courier company software for example can help delivery personnel literally see their routes in map form, enabling them to plan out their trip. This will save time as well as fuel thus making the courier company cut costs and spend wisely.

Having built in GPS tracking installed in the delivery personnel’s vehicle or mobile gadget will also assist courier companies to save on fuel (as mentioned earlier) but some online courier software takes it even a step further by being able to monitor quick acceleration, frequent idling and other such negative, high fuel consumption actions. Errant drivers can be instantly alerted and dispatched messages so that they can correct their bad driving habits.

GPS tracking will also help the driver avoid traffic jams and other delays by providing up to date traffic flow reports, which is very important since most customers cannot afford delays in their deliveries.

As an added perk accurate ETA’s can now be relayed to customers, thanks to the development of various courier company software, giving them the ability to relax as they wait, with some even being given access to view the delivery map & route with live updates as to where the package is at any given time. An alternative to this is that customers will be sent emails or text messages for updates.

Another important advantage of GPS enabled courier company software is that it can help the companies pay their drivers more accurately for those who are paid per trip by tracking correct mileage. It can also monitor unauthorized use and even theft of delivery vehicles, giving police timely information of its location.

Technological advances, both in hardware (updated mobile gadgets) and software (GPS tracking tools) will continue to help courier companies grow and become more competitive in the years to come.







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