Changing the game when it comes to courier tracking

Back in the old days, parcels and packages would typically take days—or even weeks—just to reach their intended destination. However, advancements in transportation and logistics has made the wait time much shorter. Next-day package deliveries to any part of the world is now a reality!

Speed is the name of the game for courier companies. Integral to this is the need to keep customers in the loop when it comes to deliveries. However, given that no courier business is perfect—there is still the risk of misplaced packages, undelivered parcels, and deliveries to the wrong address.

Automating the Dispatch System

This is where a courier dispatch software can come in handy. A courier management software can help mitigate any risks. Simply put, it helps to  minimize the likelihood of possible errors by automating the tracking process for packages.

Many freight delivery companies have benefited from a reliable courier management software. This software shows the status of a certain package in real time, including the steps it has passed through. Regardless if the software is acccessed from a personal computer or mobile computing device, it will display if the package has landed at the dispatching warehouse or has reached the intended recipient. But how exactly does a courier dispatch software work?

How Does It Work?

Whenever a customer sends a parcel for delivery to a certain address, he or she is assigned a unique alpha-numeric combination and barcode. This is also affixed to the package to be delivered, and is automatically encoded in the database upon. The unique barcode is scanned at every step of the way, indicated in the courier management software's database—from its arrival to the local dispatching warehouse, up to the time it lands on the recipient's address.

Meanwhile, the said customer who sent the package can simply visit an online tracking portal and type in the alpha-numeric combination given to him or her. After typing, the screen will display every step the package has gone through after it has been left at the courier outlet. It even comes with a timestamp for each step undertaken.

        Gone are the days when staff members would browse through stacks of paper forms and call their warehouses in various locations—just to determine where a package is. This takes up a lot of time and has drawn the ire of a customer or two. From scheduling to package tracking, companies find a fully automated courier dispatching software to be a big help in their business.