How to Avoid Parcel Damages?

Two of the essential factors that will make a courier company the top in its field are fast delivery and safe arrival of packages. Courier dispatch software can help ensure that the parcels arrive on time. However, it is always a challenge to have both factors. The parcels arrive at a number of depots. They are handled by several people and departments before they are finally received by their recipients.

What, then, can senders do to avoid parcel damages?

Issues may occur at any of the phases of shipment. They may be attributable to multiple factors, such as humidity, temperature, vibration, mishandling and so on.  Yet, the damage can also be because of how they were packed. This is why senders should see to it that their parcel is adequately packed and secured inside the box.  They should always take into account the shape, weight and fragility of the items they intend to send. It is their responsibility to ensure that the items are packed properly and placed inside a box with the appropriate size.

The objects must be safeguarded against any kind of vibration or shock. To further secure contents, senders may opt to waterproof them with the use of plastic bags or foil. It is just fine to recycle an old shipping box, only if it is still sturdy enough. There should also be no label on it from previous shipments to avoid confusion by the couriers handling it.

It is also advisable to make use of wide packaging tape or duct tape to seal all sides and seams of the box. Point out which way is up on the parcel to prevent it from being delivered or opened upside down. Standard courier services are often not suitable for the shipment of fragile goods, but creating a label with This Side Up or Fragile on the box will definitely offer an assurance that it is being handled properly.

How about if the senders want to send several items?

Senders should carefully wrap each item separately if they want to send multiple items in a single box. Place heavier items at the bottom of the box. Secure small items in a container to ensure that they will not separate during transport.

If there are empty spaces inside the box, make sure to fill it. This will prevent movement of the items inside the box, which will most likely damage the products. You can also use bubble wrap to fill those empty spaces. You can use it to protect fragile items, such as electronic gadgets.

What can be done if the items are damaged?

The claim process depends on the particular courier service company. In general, they provide customer support reps who will take care of the submission of complaints or claims to the courier companies. Despite the fact that the courier service company is not solely accountable for the damage since they do not directly handle parcels, they will assist the customers and give them proper guidance during the claims process without any extra charge. The customers only need to make sure that they inform the courier software UK company within two days from the receipt of the package.